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Featured projects » Warranty Claims Data

An Analysis of Warranty Claims Data for an Automotive Company

The Client provided warranty claims data which included both structured and unstructured information. The Client was interested in the fully-automated processing of structured and unstructured information included in these claims.

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Business Questions
  • Can we automatically detect a potential major warranty issue?

  • Can we automatically identify new categories of claims?

  • How can we automatically classify warranty claims into predefined categories based on their descriptions? 

 

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