Featured projects » Warranty Claims Data
An Analysis of Warranty Claims Data for an Automotive Company
The Client provided warranty claims data which
included both structured and unstructured information. The Client was
interested in the fully-automated processing of structured and
unstructured information included in these claims.
Our Solution
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Initial data analysis of the warranty-claims and design of the ETL process
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Pre-processing of the unstructured claims data in SAS Text Miner
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Design and implementation of the automatic classification engine
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Design and implementation of the data model
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Design of the assessment process and measures
Deliverables
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Working Proof-of-Concept solution (SAS Text Miner, Visual Studio.NET, SQL Server)
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Documentation of the classification engine
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Documentation of performance measures
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Diagram representing the data model
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